Delivery Information

Shipping is currently FREE anywhere in the U.K. The price you see is the price you pay. No hidden extras!

Expedited for guaranteed next day delivery (Mon-Fri) costs £6.95. Please select 'Standard Delivery' (2-3 days) or 'Expedited' at check out.

Standard shipping is either with the Royal Mail first class service for smaller items or by courier for larger items.

Expedited shipping is always with a courier. A signature will be required if delivered by courier.

Did you know you can order products over the phone?

Any questions or special requests call our friendly, helpful team FREE on 0800 0 24 24 21. We can also be contacted on Tel: 0131 554 5555 or email info@adventureavenue.co.uk

Shipping Countries & Costs

Please note when placing an order you may prefer to select a work address rather than a residential one as our couriers generally deliver between 9:00am and 6:00pm.

Customers from Highlands and Islands, Channel Islands, Isle of White and Isle of Man may have to wait a couple of extra days for delivery.

On 1st March 2017 postage will revert to our normal shipping costs which are detailed in the table below. We have kept our shipping costs to an absolute minimum. The price is based on the cost of the product.

£0.01 - £9.99 £1.95
£10.00 - £24.99 £2.95
£25.00 - £34.99 £3.95
£35.00 - £99.99 £4.95
£100.00 and up £5.95

European and International delivery costs.

We ship to most European countries.

Standard Shipping:  £8.50 throughout Europe. Smaller products such as wallets, purses and small backpacks where the price of the item is £49.99 or less will be delivered by Royal Mail.   Your order will be delivered in 3-7 days depending where you are.

Courier Service: If your item costs £50 or more then we will ship with a courier. The price depends on which country you are in. The shipping cost will be displayed at check out when you choose a delivery destination. Delivery takes 3-5 days.

If you have any questions or special requests please call us on ++ 44 131 554 5555. We are always happy to help you.

We aim to dispatch all goods within 24 hours of receiving the order.

You can pay for products by credit card over the phone. Call ++ 44 (0)131 554 5555 from overseas. Our customer service team will be happy to help.

Cancellation & Returns

Please follow these instructions for returning items to Adventure Avenue:

1. All items must be returned within 14 days of their original delivery unused and in their original packaging.

2. Post returns to the following address:

Brand Agility Ltd/
Adventure Avenue
35 West Bowling Green Street
Edinburgh
EH6 5NX

Please also include the invoice or a copy of it and a note detailing whether you would like a refund or to exchange the items.

3. When returning an item we strongly suggest you get a certificate of posting from the Post Office when you send an item back.

Unfortunately delivery and return costs will not be refunded unless the item is defective in some way.

If you have any problems or questions please contact us FREE on 0800 0 24 24 21 or on 0131 554 5555 or info@adventureavenue.co.uk